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claims department continues its history of providing superior claims
service to our policy holders and brokers. We understand our service
is a significant factor in maintaining customer satisfaction. It is
our number one priority.
Average
claim handling is not sufficient in today’s markets. Fraud continues
to be a major factor in this industry. Global Hawk Insurance Company
is committed to hiring the best claim department personnel, Independent
adjusters and defense counsel available. Policy holders deserve the
assurance that claims will be handled expeditiously and fairly. Our
claim department takes a very aggressive approach in its philosophy
of paying what is owed and not overpaying claims simply to avoid a
trial. Our litigators have the proper trial experience to defend our
insured. Our independent adjusters are instrumental in allowing us
to conclude claims effectively and efficiently. Claims may be reported
by phone, e-mail or fax 24 hours a day. Our litigation plan promotes
an early strategy between defense counsel and the claims adjuster
to encourage prompt discovery to be sure that defense counsels follow
our litigation plans.
As
Global Hawk Insurance Company continues to grow and prosper, the claims
department quality will continue to excel. We are a service department
committed to be the best in the industry and our personnel are ready
to meet the challenge everyday. We continue to foster a close working
relationship with our brokers and valued policy holders to produce
the excellent results that are expected of us. |
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